Loss Prevention Benevolent Fund Selected as Host Charity for 2017 ISCPO Conference


DATE: Monday, July 31, 2017


                      CONTACT: (704) 405-4404

Christina Kendall, Media Relations

Loss Prevention Benevolent Fund Selected as Host Charity for 2017 ISCPO Conference

Matthews, NCJuly 31, 2017 – The Loss Prevention Benevolent Fund was recently chosen as the main charity for this year’s ISCPO Conference. This will be the organization’s first time hosting the LP Benevolent Fund. The conference, which will be held September 12-13 in Dallas, Texas, focuses on supply chain security, industry theft, global trends, and investigation.

“The ISCPO is very honored to be able to support the LP Benevolent Fund. While we are a young organization focused on promoting, educating and advocating supply chain security and protection, our roots are with the Loss Prevention community. Helping those in our community is important to the ISCPO and supporting the LPBF is the right thing to do,” stated Byron Smith, CFI, LPC, and Corporate Asset Protection Manager at 7-Eleven and Vice Chairman of ISCPO.

The LP Benevolent Fund was established to provide financial assistance to surviving families who have lost a loved one while preforming the duties of the loss prevention/asset protection profession. LPBF was also established to provide financial grants to eligible participants who experience a verifiable economic hardship as a result of qualifying circumstances.

LPF President Terry Sullivan, LPC said, “We are very thankful and humbled to be the selected charity by the ISCPO and we appreciate the partnership. The Loss Prevention Benevolent fund is a great way to give back to those LP Professionals and their families experiencing hardship in their time of need.”

About The Loss Prevention Foundation (LPF):

The Loss Prevention Foundation is a not-for-profit organization founded in 2006, by industry leading professionals to serve the loss prevention and asset protection industry. Their mission is to advance the loss prevention profession by providing relevant, convenient and challenging educational resources. LPF is responsible for administering the industry’s two-tiered certification program, the LPQualified (LPQ) and LPCertified (LPC), on-line educational resources, a professional membership program and the LP Benevolent Fund. In addition, LPF is focused on driving more talent to the industry from colleges, universities, military, and law enforcement through its Academic Retail Partnership Program and its Hire A Vet Program. For more information, visitwww.losspreventionfoundation.org.


About International Supply Chain Protection Organization (ISCPO):

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution, to risk management/legal, law enforcement, and logistics. Its goal is to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support.

Registration Now Open for ISCPO 2017


International Supply Chain Protection Organization’s annual conference brings together loss prevention, security, and protection professionals working within the global supply chain for two days of networking, education, and collaboration.

Dallas (June 6, 2017) – FOR IMMEDIATE RELEASE –  The International Supply Chain Protection Organization (ISCPO) is pleased to announce that its annual conference is open for registration at ISCPO.org. The conference will be held September 12-13, 2017 in Dallas, TX where ISCPO members and LP professionals will hear from industry veterans and get the latest trends in supply chain security, industry theft, global trends, and investigation.

“The Future is NOW in Supply Chain Security”

This year’s conference will focus on innovation and the changing landscape of LP and supply chain security. “We’re all hearing about retail’s challenges and its significant impact on the global supply chain. Global threats, cyber security, and omnichannel distribution are also disrupting and transforming our industry,” says Rod Fulenwider, ISCPO Chairman. “As LP and security professionals, we need to be proactive in leading security transformation within our organizations. By coming together, we can share knowledge and best practices so that we can protect our brands, people, and goods.”

The two-day conference will feature a wide range of speakers from both private sector and public law enforcement. Sessions will tackle issues currently affecting the global supply chain and how their companies are adapting and innovating. Speakers from an array of Fortune 500 companies including Lenovo, Nestlé, and UPS will share how they’re staying ahead of the curve when it comes to mitigating risk and loss across their supply channels.

Sessions outlining ISCPO’s new Carrier Security Audit & Certification program will also be available to carriers, vendors, and delivery stakeholders. “It’s crucial that vendors and delivery providers adhere to industry standards and it’s events like the ISCPO Annual Conference that provide a platform for companies to come together to move the industry forward when it comes to implementing best practices.”

Past attendees of the ISCPO annual conference have said that its intimate and interactive agenda and venue enables a collaborative environment where professionals can partner with peers, discuss business trends, keep their fingers on the pulse, and discover new vendors.

Conference details: www.iscpo.org

September 12-13, 2017

Curtis Culwell Conference Center, Garland, Texas

Registration Information:

Individuals can register online at ISCPO.org. Early bird rates available (20% off regular rate available) until June 25, 2017.



The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution to risk management/legal, law enforcement, and logistics. The organization was created in 2014  to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support. ISCPO.org


For more Information, contact:


Rod Fulenwider

ISCPO Chairman

(214) 801-3472



Byron Smith

ISCPO Vice Chairman

(469) 215-8184


Quarterly Message from the Chairman: Rod Fulenwider

2017 is shaping up to be our best year yet! It’s been four years since Glenn Master and I sat down and blue-skyed a new organization that would connect LP, Security, and Protection professionals working across all areas of the supply chain—from manufacturing and transportation to retail, logistics and legal. We saw that our industry didn’t have links between the sectors that matched the flow of goods and services. So, we envisioned an entity that connected people working in the supply chain so that the movement of goods is more reliable, efficient, and transparent. Why is that important? So the companies working within these sectors could mitigate risk, control supply channels and costs, and maintain high industry standards.

With this mandate, we’re so proud of what our organization has accomplished. To date, we have three national conferences under our belt, 800+ LinkedIn Group members, certification and vendor programs, 100+ members, and an active board and three committees full of industry leaders.

We started the ISCPO on a grassroots level and we continue to shape the industry and create a community solely powered by volunteer involvement. On behalf of myself and Vice-Chairman Byron Smith, we would like to thank all of our members for their support and we extend a special thank you to our past and present board and committee members who graciously contribute their time and knowledge to drive much-needed innovation, collaboration, and standards within the industry.

With so much happening here at the ISCPO, I thought you’d want to hear about our latest news, programs, and events:


2017 Conference

First up, I’m pleased to announce details of this year’s conference. Mark your calendars to make it to Dallas, TX on September 12-13th where you’ll hear from industry veterans, network and catch up with industry colleagues, and learn the latest trends and best practices. More details will be announced shortly at ISCPO.org but I wanted to share one speaker we’re really excited about: Eric Davis Fernald, Director of Global Security for Nestles will be presenting Nestles Journey to Security/Safety (Security in Sheep’s Clothing). As always, we have a limited number of exclusive, vendor sponsorship packages available (drop me a line to learn more: info@ISCPO.org).


Board Updates

We’ve got some new faces on our Board to help us take the ISCPO to the next level. Please welcome Maurizio Scrofani (ALTO US) and Scott Cornell (Travelers) as our newest members of the Board. Their knowledge in the industry will immensely benefit ISCPO and its membership.


A New Organization Identity, Web Site, and Newsletter

As we all know, the speed of business, especially ours, is moving at an exponential rate. As professionals tasked with protecting and securing goods and services within the supply chain, we need to stay ahead of the curve, to anticipate disruption, and to prevent loss. With that in mind, we’ve evolved our organizational identity and marketing channels. A new logo depicts the global flow and we’ve chosen dark blue to signify protection. Check out our refreshed website at ISCPO.org and be sure to subscribe to our Quarterly Newsletter. This year, we’ll be actively increasing our membership base via targeted marketing efforts, partnerships, and social media (previously known as word-of-mouth). If you know of anyone who’d benefit from being a member, please let them know about all our Member benefits.


New ISCPO Programs

I’d like to thank our Carrier Certification Audit Committee for all their work in developing a ground-breaking initiative for maintaining cargo protection standards, the ISCPO Carrier Audit & Certification Program. Special thanks to Wes Bank of DHL who has been the point person on the Carrier Audit Committee from its inception. He’s stepping down this year but will continue to serve on the committee. Please join me in welcoming Gary Hutchinson (Gap) who’ll serve as Committee Chair and Lauren Hagedorn (Abercrombie) as Vice-Chair. Congrats to recently certified carriers USPack Logistics and Innovative Courier Solutions. If you’re a cargo company, learn how you can get certified here.

Another program we’ve launched is our Preferred Vendor Partner Program. It gives vendors the opportunity to highlight their best-in-breed tools, technology, and services to our membership and industry network. You’ll get exclusive brand and content integration on our website and newsletter plus a discounted conference sponsorship. It’s a great way to show your support of the ISCPO and to reach a targeted audience with the potential of using your goods and services.

The ISCPO is primarily a professional networking organization so let’s keep the conversation going leading up to the conference. Be sure to:

  • Tell an industry colleague to subscribe to our newsletter.
  • Follow our new LinkedIn Corporate page and/or LinkedIn Group.
  • Become a member today. If you aren’t a member, it pays to become one. Your nominal $125 investment not only supports the important work that the ISCPO does at an industry level, it gives you access to a community of industry thought-leaders, conference discounts, and a range of tools that will help you advance your company, and your role in it.

See you at the conference!

Rod Fulenwider

Chairman, ISCPO


ISCPO Executive Roundtable Interview Series: Aaron Henderson

As part of our Executive Roundtable Interview Series, we recently sat down with industry thought-leader Aaron Henderson to get his point of view on the challenges, trends, and developments facing the LP / AP industry. We had the privilege to have Aaron on the ISCPO Exploratory Board, where he helped to shape our organization and drive best practices across the supply chain. Aaron is presently Director Loss Prevention at Penske Logistics & Brigade Command Sergeant Major (CSM)/MP Retired.


ISCPO: Please share a short summary of your background and experience in supply chain protection.

I’ve been in the Retail Loss Prevention / Asset Protection sector since 1990. For a large portion of my career, I’ve been responsible for LP primarily for large national retail brands. From 1990 to 2001, I grew my career and the LP functions at Macy’s and Saks Fifth Avenue. In 2001, I joined Circuit City and was responsible for all loss prevention within the supply chain, which included distribution, logistics, reverse logistics, service centers and e-comm. In 2009, I joined Penske Logistics and was brought in to start a loss prevention department, growing a one-person department to a group of seven. Before and throughout my corporate career, I’ve had the privilege to serve in the US Army on both the active side as well as The National Guard retiring in 2014 as a Brigade Command Sergeant Major. This experience particularly provided me with the required leadership skills to build teams and to articulate the importance of LP at the C-level. It’s also served me well while participating in industry-wide initiatives like the ISCPO.

ISCPO: How has the industry evolved since you started out?

When I first started out, most people, including myself, started on the retail side of the business. Reacting to retail theft was the main part of my job but I quickly got exposed to supply chain management, taking on added responsibilities regarding safety and protection – from developing standards that secure cargo/distribution and maintaining supply chain protection, to dealing with employee safety and workplace violence. Companies now recognize the importance of maintaining security and protection processes, both internally and externally as it affects all areas of the organization.

Two areas that I’ve seen change immensely are:

TECHNOLOGY – Everyone will tell you that tech continues to grow and evolve over time; something new today is outdated in 12 months or sooner with the next best thing. For example, monitoring has come a long way. VHS tape analog cameras evolved into digital video recorders and now CCTV cameras have the capability to record digital footage thru IP so we can look at an area via a mobile device in real-time, anywhere. Biometrics is starting to become standard process with swipe cards being replaced with thumbprint technology, which cuts down on fraud or enables a lock down in an instant.

The big challenge is balancing ROI and staying up to date. I’ve found that it helps to look at technology from an organizational standpoint and how it can improve processes within other areas of the business. For example, a camera system obviously is a must-have from a security standpoint; but, it also can be used by marketing to analyze end-consumer foot traffic or by management to monitor staff productivity or safety.

C-SUITE SUPPORT – Another area I’ve seen a shift is at the C-Suite level. I have seen over the years that the C-Suite now understands the value that a LP /AP team brings to the table. Security touches so many aspects of the business today that we didn’t see 10 to 15 years ago. A dedicated LP/AP team can save a company money in the long run. And, leaders are taking external factors very seriously. For example, protection of staff is a priority. There need to be programs in place for every contingency such as active shooter protocols or dealing with situations within the community, like protests, that can disrupt your supply chain.


ISCPO: What are the three most important elements a company must do to maintain a high standard of supply chain protection?

  1. Maintaining a ‘Being Aware’ mind-set: It’s important to always think about how a company’s environment or how every business decision or process can be affected from a security or protection point-of-view. Always stay on top of the industry trends that effect your business-from technology advances to cargo theft trends. A leader must be aware of their environment and how to communicate standards effectively, especially if you have several locations. For example, Los Angeles is known for cargo theft, so it’s vital for staff to be aware by following security protocol and mitigating exposure. Or, if there’s a business disruption, such as a protest, cargo should be re-routed to keep drivers safe and to protect the cargo.
  2. Inventory Control: You must have strong inventory control programs implemented within your supply chain. Maintaining accurate inventory is key to success from the minute you receive it in the door from your supplier to the moment the end customer receives it. We play a big role in trying to shrink the window of inventory sitting on the books, which is tied to training, warehouse management systems, and the enterprise system itself.
  3. Security: Security is prevention in its simplest form. It’s your job to evaluate, implement, and monitor the best security plans and systems across the entire business and the industry you work in. Ultimately, by establishing the proper security across all departments of a business you’re protecting your brand, protecting your product and most importantly protecting your people.


ISCPO: What is THE biggest challenge to supply chain protection & security, from a holistic industry level?

Speed. Everyone is trying to beat the competition with getting product to the store/customer in the fastest, most cost-effective way possible. Customers today order online and want the product that day. The speed of LP needs to be faster, not merely keeping up with the speed of the business. We need to anticipate and be one step ahead of the next link in the supply chain. Any weak links slow down the chain and increase risk which could impact shrink.


ISCPO: Why did you participate on the ISCPO exploratory board and what do you get out of being an ISCPO member?

I joined the board because I see the value the ISCPO brings to the industry. Within my own [retail] industry we have several organizations, but most focus on the retail environment. I would attend conferences that had little to do with supply chain management.

In my industry, the first step in preventing shrinkage and improving the customer experience is to make sure that the product makes it from the DC / Vendor to the store or customer, so you have to get it right, every time. Within the industry, we have several challenges on the supply chain side of the business. We need groups like the ISCPO to facilitate networking where Supply Chain LP practitioners can get educated on best practices as well as share knowledge and problem-solve.

It pays to participate in these kinds of organizations. During my time at Circuit City, I reached out to my LP counterpart at my #1 competitor. We both were dealing with the same industry trends and organizational issues. By sharing knowledge, we were essentially creating our own industry best practices. That’s where the ISCPO comes in.

As an ISCPO member, I’ve met colleagues to discuss potential solutions, vendor options, and to get the latest trends. Lately, I’ve used my ISCPO connections to expand my knowledge on international issues, given my global mandate at Penske Logistics. With any professional organization, it’s the opportunity to network that’s priceless. It’s education too. When I went to ISCPO’s 2016 conference I met a lot of people and vendors that sparked new ideas plus hearing about cases on a federal level that affect my business. Having this knowledge and bringing it home to my team, and my C-level executives enable me and my organization to stay current.




ISCPO Leadership and Board of Directors Announcement

The start of the new year brings about some changes with ISCPO’s Leadership and Board of Directors, and we are pleased to announce these changes. Glenn Master has done a wonderful job as our chairman these past few years, and we would like to thank him for his contribution and direction.  He will be stepping down and moving to a Board of Directors role.  The organization would also like to thank Aaron Henderson with Penske Logistics and Bruce Johnson with Integrity Security Personnel for their time and contribution to the ISCPO organization.

ISCPO would like to announce that Rod Fulenwider with D&L Protective Services will assume the Chairman role, Byron Smith with 7-Eleven will assume the Vice Chairman role, and Corey Tinsman will assume the Treasurer role.  ISCPO is also pleased to announce Maurizio Scrofani with MPS Ventures and Scott Cornell with Travelers as our newest members of the Board.  Their knowledge in the industry will benefit ISCPO and its membership.

ISCPO is looking forward to an exciting year as we focus on our regional seminars, active webinars on important topics that impact the supply chain and logistic industry, and our annual conference. Our 2017 annual conference will once again be held in Dallas on September 12th and 13th, so please mark your calendars.

2017 ISCPO Conference Announcement

Mark Your Calendars!

The 2017 ISCPO Conference will again be held in Dallas, Texas on September 12th and 13th.   The conference will be two power packed days addressing topics related to supply chain security, industry theft trends, global trends and investigations.

The conference will provide a great venue to network with global industry peers, transportation/logistics professionals, law enforcement, and select vendor partners.  ISCPO members and other interested parties should consider attending.   More information to come!

Are you interested in looking at the 2016 conference presentations, 2016 Conference & Presentations

Same-Day Courier, USPack Logistics, Earns Coveted Security Certification From ISCPO

NEW YORK, NY–(Marketwired – Jul 12, 2016) –  USPack Logistics (www.gouspack.com), a leading same-day transportation company, today announced that the International Supply Chain Protection Organization (ISCPO) has granted it Security Certification. The ISCPO Carrier Security Audit is a framework for collaboration between customer and service provider, to mitigate risk and provide universal controls when using regional third-party logistics carriers.

USPack provides transportation services to ecommerce companies and healthcare organizations whose success depends on special handling and high levels of security. Following a thorough examination of operating procedures, systems and access control, security of deliverables and returns, loss and theft prevention, hiring, workforce training and facility management, USPack has earned the distinction of being the first transportation company to achieve full compliance with the ISCPO standards.

“USPack has demonstrated an unparalleled commitment to loss prevention, and we are pleased to bestow this well-deserved honor,” said ISCPO Chairman, Glenn Master.

Organizations that depend on last-mile carriers and delivery services demand assurances that each hub of the supply chain is thoroughly and routinely assessed. By embracing these standards, carriers acknowledge the need to comply with collection of best loss prevention and theft detection practices within the Security/Loss Prevention industry.

“Earning ISCPO certification is a tremendous achievement,” said Mark Glazman, EVP of USPack Logistics. “We take great pride in maintaining an impeccable record of near zero loss, which reflects our strict adherence to security protocols and efficient practices, and continuous investment in loss prevention staff and technology.”

USPack, founded in 1986, is based in New York, New York and provides custom transportation solutions for ecommerce and healthcare companies nationwide. Recognized as an innovator and service leader in the same-day transportation industry, US Pack operates in 21 states along the Eastern Seaboard, the Mid-West and the Pacific Northwest regions of the US.

USPack Yahoo Finance News Link

The 2015 ISCPO Conference a Big Success

Sunday, 13 September 2015
Katherine Houston, LPQ

Associations in Action

This past week the second annual International Supply Chain Protection Organization (ISCPO) Conference was held at the Fossil Headquarters in Richardson Texas. Hosting 125 attendees and 12 vendors exhibits, the organization’s second conference has almost doubled in size when compared to the inaugural conference in 2014. The event carried much enthusiasm and boasted strong presentations and participation from those in attendance.


The event kicked off in great fashion with a keynote presentation by Mark Stinde with 7-Eleven reflecting on supply chain opportunities as part of building a successful program. Stinde stressed the importance of developing strategies to fit your specific situation. While Convenience Store retailing may operate somewhat differently than more traditional retail settings, the importance of the supply chain and the pressing need to ensure that the stores are adequately stocked at all times is remains a common goal. It’s critical to anticipate and prepare for industry changes and adjust business plans accordingly. Multi-channel options like ordering online and endless aisles continue to grow and create opportunities for the business, and it’s critical to plan ahead. When it comes to protecting your people and product, solutions are not plug and play. What works for one situation or company will not necessarily work for another. Be sure you know your specific situation and investigate the options to ensure you can resolve any situation and keep your business on track.

Newest ISCPO Board of Directors Member

The ISCPO is pleased to announcement the newest Board of Directors member, John Tabor. He is currently the Vice President of Supply Chain Support for AFN, a third party logistics provider for many of the country’s top retailers and product manufacturers. He has a 25 year career in Loss Prevention, most recently he spent 16 years as the senior security executive for a national transportation and warehousing company. John has been a speaker at regional, national and international conferences such as RILA, NRF, CSCMP, ASIS, TAPA and various other trade organizations. He also is an annual instructor at several police training organizations including the Miami Dade, Illinois State and Memphis Police departments. John has over 25 years of experience working in Loss Prevention and Security Management within the transportation and supply chain industry. Please join ISCPO in welcoming John to the team.

John Tabor Picture 2


Contact: Byron Smith


Dallas, Texas
March 3, 2015

The International Supply Chain Protection Organization (ISCPO) is pleased to announce the launch of its Membership Program and the re-launch of its fully-featured website, www.iscpo.org. ISCPO promotes a global, collaborative effort of networking for Security and Loss Prevention professionals working in the global supply chain.
The ISCPO Membership Program will allow for a robust communication system of networking between private and public sectors for the betterment of security and loss prevention practices in the global supply chain. There will also be the ability to post and review questions to other members, receive newsletters and industry updates, post and review job openings and receive a 20% discount for the annual ISCPO Leadership Conference. ISCPO is dedicated to partner with industry-leading professionals and organizations to better understand the immediate and long term needs of the global supply chain as it relates to Loss Prevention and Security.

ISCPO Membership Site: http://www.iscpo.org/site/membership/

The ISCPO has three primary objectives:
1. Networking – Across global lines of both private and public sectors.
2. Partnership – Create the avenue by which private and public relationships can move into successful business relationships.
3. Training – Provide adequate, professional and timely training (via multiple venues) that is industry specific and relevant

The group is organized across the following sectors:

o Manufacturing
o Retail/Wholesale
o Logistics
o Distribution
o Law Enforcement
o Risk Management/Legal

ISCPO currently has members from 18 different countries that represent numerous business and law enforcement entities. The website features links to our Facebook, LinkedIn and Twitter accounts, partnership links, an industry blog, recent news, and upcoming industry events.