NOW Courier, Inc. is the latest to be ISCPO Carrier Certified

–NEWS RELEASE–

 

Regional Transportation Carrier Awarded Ground-Breaking Security Certification

 The International Supply Chain Protection Organization (ISCPO) adds NOW Courier, INC. to its roster of certified final-mile carriers.

Dallas, TX (October 9, 2018) – FOR IMMEDIATE RELEASE –  The International Supply Chain Protection Organization (ISCPO) is pleased to announce NOW Courier, INC. has been officially awarded the ISCPO Carrier Certified designation, as part of the ISCPO’s Carrier Security Audit & Certification program.

NOW Courier, INC. has achieved full compliance with ISCPO Carrier Security Requirements, which includes a comprehensive due diligence process and analysis of various security standards necessary to ensure the integrity of goods flowing through the carriers and their clients’ extended supply chain.

“As consumers and businesses increase demands on eCommerce, there is an inherent increase in complexity and risk within transportation,” says Byron Smith, Vice Chairman of the ISCPO. “Seeing a need for standard/universal controls, carrier accountability, and transparency within the marketplace among the growing third-party regional carriers, the ISCPO Carrier Security Audit & Certification program helps recognizes those that execute above and beyond.

Carriers awarded the ISCPO Carrier Certified designation demonstrate their commitment to maintaining high levels of security, both internally and externally with their clients. By adhering to one framework of standards set by the ISCPO, time and resources are saved on all fronts. Clients have peace-of-mind that their goods are secure while in transit. Carriers save time and expense by not having to toggle between different client security programs. And, the end customer gets their package on time.

“What an awesome sense of accomplishment to receive the ISCPO certification for NOW Courier, Inc, and one we do not take lightly. Our company prides itself on security within the workplace, and that includes everyone from our drivers to our employees. Everyone owns security throughout our company to ensure our partners are 100% confident in the last mile carrier they chose, says Ryan Schwalbach, CEO of NOW Courier, Inc.

ISCPO Vice Chairman, Smith adds, “Congratulations to the NOW Courier Team on the certification accomplishment. Their internal operating procedures, delivery and return protocols, and loss and theft prevention programs along with their dedicated people and facility management combine to form a solid framework of best practices and high industry standards as regional carriers.”

“NOW Courier is honored to have earned an ISCPO Certification. We are continuously committed to upholding the highest security and chain of custody standards for all of our clients’ logistics and supply chain needs.” says Robert Welch, Director of Security, Quality and Compliance of NOW Courier, Inc.

For more information about the ISCPO Carrier Audit & Certification Program: ISCPO Carrier Security Audit & Certification Program

About International Supply Chain Protection Organization (ISCPO):

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution to risk management, law enforcement/legal, and logistics. The organization was created in 2014 to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support. ISCPO.org

 

For more Information, contact:

Byron Smith

ISCPO Vice Chairman

(469) 215-8184

byron.smith@iscpo.org

 

 

2019 ISCPO Conference Announcement

Mark Your Calendars!

The International Supply Chain Protection Organization would like to announce the date of its 2019 Conference “The Evolution of Ecommerce Security”, 7-Eleven Store Support Center in Irving, Texas on March 6th – 7th.  There will be a wide-range of topics related to global supply chain security, industry trends and investigations.

As in year’s past, the conference provides a great venue to network with global industry peers, transportation/logistics professionals, law enforcement, and select vendor partners.

Vendors interested in participating should submit your requests to Byron Smith at byron.smith@iscpo.org

We are looking forward to seeing everyone this year, so mark your calendars.  Event registration information will follow soon.  For more information, visit our website – www.iscpo.org

 

About the International Supply Chain Protection Organization (ISCPO):

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution to risk management, law enforcement/legal, and logistics. The organization was created in 2014 to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support. ISCPO.org

3 Ways Carriers Can Demonstrate Competency in Maintaining Cargo Integrity

Ask your carrier these three questions…

Businesses moving goods through their supply chain have two choices, transport it themselves or outsource it.

Transportation is typically one of the largest expenditures within a Supply Chain operation. Most businesses choose to contract out at least a portion of their delivery volume, allowing them to realize immediate savings from not having to maintain a fleet of vehicles, routers, dispatchers, DOT regulatory, driver recruiting, training, insurance, and a multitude of other costs. However, some degree of uncertainty with regards to cargo loss, damages and service deterioration are unrealized costs that must be contended with when relying on a third-party to transport your goods. While the decision to outsource is usually a no-brainer, the challenge for Loss Prevention professionals becomes how to best manage to this risk without increasing costs beyond operational savings.

Transportation leaders and their Loss Prevention counterparts should be equally focused on transport expense & performance. The difference however is that Transportation leaders are accountable to their organization for quality of service and invoiced expenses or “today’s costs” while Loss Prevention typically assumes risk mitigation tactics for cargo loss and other liabilities or “tomorrow’s costs.” Regardless of focus, both teams need to feel confident that their service providers can demonstrate competency in maintaining cargo integrity and performance. So how can service providers accomplish this?

Carriers listen up! There are usually 3 basic qualifiers to be considered “competent” or low risk by your clients. 

1. What are the carrier’s industry certifications?

The first question businesses should ask a potential carrier is “What certifications do you have?” Achieving industry certification is a key competency in maintaining cargo integrity. Embracing industry standards benefits both the carrier and their supply chain clients. It’s essentially assurance that the carrier understands and practices proven prevention controls that when executed correctly will cause clients to trust that their deliverables are in good hands. Here’s why certification matters:

  • It reduces carrier waste or non-operating costs when effective and efficient controls are practiced. Ideally a lower cost operator can pass the savings onto potential clients during an RFP.
  • Carriers can stand confidently behind one set of industry standards that should address most client-specific security demands. Therefore, carriers and clients don’t need to re-create the wheel with proprietary checks & balances or adhoc requests.
  • Overall, it improves audit compliance, reduces risk and minimizes losses for both the carrier and client.

There are many good Industry or Government certifications available, some of which include:

  1. ISCPO Carrier Security Audit Certification – www.ISCPO.org
  2. Good Distribution Practices (GDP) – Certification for pharmaceutical distribution
  3. Lowers & Associates Courier Certification Program – www.lowersrisk.com
  4. CTPAT: Customs Trade Partnership Against Terrorism – www.cbp.gov
  5. TAPA – Transportation Asset Protection Association – www.tapaonline.org

The ISCPO Carrier Security Audit Certification – International Supply Chain Protection Organization [ISCPO.org] has developed a free certification for the final-mile carrier which defines the standards most important to the client’s Loss Prevention department. The ISCPO has defined various security standards necessary to ensure the integrity of goods flowing through one’s extended supply chain. The Carrier Security Requirements is a document fundamental for all “final-mile” carriers and provides the standards most relevant to the losses suffered by businesses today.

 

2. Does the carrier have In-House LP Leadership?

Carriers need to invest in hiring a Loss Prevention head to evolve training, auditing and investigatory programs. The carrier must invest in capable personnel who are trained to prevent loss occurrences and reduce their impact should they occur. Too many times untrained or unexperienced personnel chase losses underground, only to see resurface again at a later time. This not only results in a significant waste of the carrier’s time and money but also frustrates clients. Without the experienced Loss Prevention practitioner to maintain vigilance, inadequate training and audit compliance comes at a cost too through unsustainability and repeat failures. By having in-house LP support, clients have trust that the carrier is committed to a culture of prevention and compliance. Client Loss Prevention teams come to rely on colleagues who speak the same language in terms of training, audit and investigation.

 

3. How does the carrier establish a culture of transparency and responsiveness when engaging with client issues?

Customer service is always a #1 priority with any client in any industry. It is critical that clients feel they have complete transparency in understanding how the loss occurred and appropriate corrective action plans. This goes hand-in-hand with having an in-house LP Practitioner as outlined previously but all too often operational or sales support may try to more positively spin the results of their investigation without addressing the true factors or controls that either failed or were never put in place. Clients expect accurate fact-gathering and reporting without omission while trying to respond back to their customers for the failed deliveries. In other-words, clients are accountable to their own customers in Ecommerce, Pharmacy, Banking, and other industries so carriers need to be cognizant of the end-customer demands for the products they’re delivering. This is a systemic issue in LP that spans all facets of the carrier’s business, from sales, technology, and logistics.

So the next time you are going through the RFP process, I strongly encourage you to speak to the above areas for optimal consideration. I know that I will be inquiring.

 

Wes Bank, LPC is the Director of Loss Prevention for DHL eCommerce, overseeing risk management, government regulatory, audit, investigations, and physical security. An active ISCPO (ISCPO.org) Board Member, (currently serving as Secretary), he founded and chaired the ISCPO’s Carrier Security Audit Committee with the objective to improve “final-mile” carrier compliance.

 

 

ISCPO Appoints Two Members to its Board of Directors

 

The International Supply Chain Protection Organization (ISCPO) welcomes Wes Bank, DHL eCommerce and John Cannon, Georgia Bureau of Investigation

Dallas, TX (Jan 02, 2018) – FOR IMMEDIATE RELEASE – The International Supply Chain Protection Organization (ISCPO) announced today two new additions to its Board of Directors: Wes Bank, Director of Loss Prevention of DHL eCommerce and John Cannon, Special Agent in Charge of the Georgia Bureau of Investigation.

Wes Bank, LPC is currently the Director of Loss Prevention for DHL eCommerce, overseeing risk management, government regulatory, audit, investigations, and physical security.

Wes Bank

Wes Bank, LPC
DHL eCommerce

“Wes has been an active ISCPO Member for several years and chaired the committee that developed the ISCPO Carrier Security Requirements, the foundation of the ISCPO Carrier Security Audit & Certification program,” says Rod Fulenwider, ISCPO Chairman. “Wes was instrumental in contributing to a successful launch of the program last year, with four carriers now carrying the ISCPO Carrier Certified seal. Carriers receive designation after undergoing a comprehensive due diligence process and analysis of various security standards necessary to ensure the integrity of goods flowing through the carriers and their clients’ extended supply chain.”

A Loss Prevention practitioner since 1990, Wes previously held Loss Prevention management roles with Velocity Express, Office Depot and Jewel-Osco. He served on the Loss Prevention Foundation’s certification committee during the early development of the Loss Prevention Qualified (LPQ) and Certified (LPC) programs and had been a participating member of Merchant Risk Council, RILA and InfraGard.

“I’m excited and honored to serve as Secretary on the ISCPO’s Board of Directors and hope to continue advocating for better universal controls, accountability, and transparency in the marketplace, especially improving carrier compliance at an industry-level,” says Bank.

John Cannon

SAC John Cannon
Georgia Bureau of Investigation

Also joining the ISCPO Board is John Cannon of the Georgia Bureau of Investigation (GBI). Cannon has over 40 years of Law Enforcement experience and has been Special Agent in Charge (SAC) of the GBI Major Theft Unit since 2008.

Chairman Fulenwider says, “SAC Cannon is a well-known expert in cargo theft investigations. We’re pleased to have public sector represented on our Board as the ISCPO believes a significant component of industry-wide compliance depends on the support and involvement of the public sector. It’s key for our Members to have a deep understanding of how crime affects their business as well as the knowledge to work effectively with law enforcement and public sector entities, whether it be on a local, state, national, or global level.”

SAC Cannon served during the Democratic National Convention, the Olympic Games in Atlanta, the G-8 Summit at Sea Island. He’s was a member of the GBI Special Response Team as well as the State of Georgia Special Weapons and Tactics Team. SAC Cannon has twice received the GBI Directors Award for investigative excellence during his career, along with the GBI Meritorious Service Award, and the Medal of Valor from the International Narcotic Enforcement Officers Association.

SAC Cannon says, “Coming from the public sector, I’m pleased to bring my unique perspective to the ISCPO Board. Every LP/Security professional has encountered loss and criminal activity during their career. To do their job well, it’s important to work collaboratively with law enforcement to identify loss trends and deal with suspicious activity so that risk can be mitigated.”

ISCPO Chairman, Fulenwider adds, “On behalf of the ISCPO, I’d like to thank two exiting Board members for all their support and hard work over the past few years. Bill Gavin and David Jones are stepping down effective immediately but will remain active ISCPO Members. We were privileged to have these industry veterans serve on our Board, and we wish them all the best in the future.”

For more information about the ISCPO and its Board:

Leadership Team

 

About the International Supply Chain Protection Organization (ISCPO):

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution to risk management, law enforcement/legal, and logistics. The organization was created in 2014 to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support. ISCPO.org

 

For more information, contact:

Rod Fulenwider

ISCPO Chairman

(214) 801-3472

rodf@dlesi.com

 

Byron Smith

ISCPO Vice Chairman

(469) 215-8184

byron.smith@7-11.com

 

 

 

STAT Delivery Service Team and NEWKIRK Logistics Team are the latest to be ISCPO Carrier Certified

–NEWS RELEASE–

Two Transportation Carriers Awarded Ground-Breaking Security Certification  

The International Supply Chain Protection Organization (ISCPO) adds STAT Delivery Service Team and NEWKIRK Logistics Team to its roster of certified final-mile carriers.

Dallas, TX (November 1, 2017) – FOR IMMEDIATE RELEASE – The International Supply Chain Protection Organization (ISCPO) is pleased to announce two more carriers have been officially awarded the ISCPO Carrier Certified designation, as part of the ISCPO’s Carrier Security Audit & Certification program.

STAT Delivery Service Team and NEWKIRK Logistics Team have achieved full compliance with ISCPO Carrier Security Requirements, which includes a comprehensive due diligence process and analysis of various security standards necessary to ensure the integrity of goods flowing through the carriers and their clients’ extended supply chain.

“The pace of transportation logistics has been staggering with the onslaught of eCommerce and with that brings complexity and the exposure to risk,” says Rod Fulenwider, Chairman of the ISCPO. “Consumers and businesses alike don’t realize what it takes for goods to get to their front door, particularly under time constraints. Our Carrier Security Audit & Certification program was developed by a team of industry executives and leaders who saw the need for universal controls, accountability, and transparency in the marketplace, especially among regional third-party logistics carriers.”

Carriers are awarded the ISCPO Carrier Certified designation upon demonstrating their commitment to maintaining high levels of security, both internally and externally with their clients. By adhering to one framework of standards set by the ISCPO, time and resources are saved on all fronts. Clients have peace-of-mind that their goods are secure while in transit. Carriers save time and expense not having to toggle between different client security programs. And, the end customer gets their package on time.

“Earning ISCPO certification is a remarkable achievement,” says Ray Elizondo, CEO of STAT Delivery Service, Inc. “Understanding the multiple stages of security necessary, we pride ourselves in utilizing top of the line tracking software that allows us to monitor and provide close to a 100% performance record. We take great pride in maintaining an impeccable record of near zero loss, which reflects our strict adherence to security protocols and efficient practices, and continuous investment in loss prevention staff and technology.”

ISCPO Chairman, Fulenwider adds, “Congratulations to both STAT Delivery Service Team and NEWKIRK Logistics Team on their recent certification. Their internal operating procedures, delivery and return protocols, and loss and theft prevention programs along with their dedicated people and facility management combine to form a solid framework of best practices and high industry standards as regional carriers.”

“Newkirk, as an indirect air carrier, views ISCPO Carrier Certification as a requisite commitment to security,” says Chris Parker, Director of Safety & Security, NEWKIRK Logistics Team. “We want our clients to be confident that we are willing to go the ‘extra mile’ to ensure their goods are transported using only the highest standards as they relate to security.”

 

For more information about the ISCPO Carrier Audit & Certification Program:

ISCPO Carrier Security Audit & Certification Program

 

About International Supply Chain Protection Organization (ISCPO):

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution to risk management, law enforcement/legal, and logistics. The organization was created in 2014 to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support. ISCPO.org

 

For more information, contact:

Rod Fulenwider

ISCPO Chairman

(214) 801-3472

rodf@dlesi.com

 

Byron Smith

ISCPO Vice Chairman

(469) 215-8184

byron.smith@7-11.com

ISCPO 2017 Conference: Global Thought leaders Share Insights on Supply Chain Security

The ISCPO wrapped up another great conference this year in Garland, Texas. Presenters, attendees, and participating vendors walked away with an understanding that the Future is Now in the global supply chain, especially when it comes to Ecommerce, technology, and communication.

Once again, the ISCPO brought together a wide-range of speakers that provided a plethora of information spanning all sectors within the supply chain. Leading off as keynote speaker, Stuart Spiegel, Chief Marketing Officer for Newgistics provided insight proving that the Ecommerce consumer journey doesn’t end after it reaches the consumer’s doorstep. In the case of returns parcels, data transparency is key in providing a positive post-purchase experience for consumers. Participants got a real inside look at consumer behavior as it relates to how we all are now shopping.

Glenn Master, co-founder of the ISCPO and current Board Director summed it up best by illustrating the explosive growth of companies who are now doing business on the internet. Master explained that it is not uncommon for a package to travel across multiple countries and be handled by numerous companies on its journey to the consumer. “In essence, we’re all in this together,” Master explained. “It’s going to be the responsibility for everyone in Loss Prevention to re-think how they are looking at loss within their own organization.”

You have heard the old adage ‘timing is everything’. For this year’s conference, timing could not have been worse. On the heels of two major hurricanes that hit the U.S. back to back, we, unfortunately, had attendees that were unable to make it to the conference. This included the ISCPO’s Vice Chairman, Byron Smith [7-11]. Being in charge of business continuity, Byron was running the War Room at 7-11’s corporate HQ as they had over 800 stores compromised in the storm’s aftermath. Even with these two tragic events occurring, the conference was able to capitalize on the importance of Emergency Response Planning.  Both Bill Besse [Andrews Security] and Eric Davis-Fernald [Nestle] gave outstanding presentations on these topics using real-world scenarios, including both hurricanes as the importance of preparing for these events.

Wayne Hoover [Wicklander-Zulawski] led off his presentation by providing insightful information on how conducting interviews in a supply chain setting has changed throughout the years. Prior to this Ecommerce explosion, Wayne stated that police officers were normally hired as Security Managers in distribution centers. The approach businesses are now taking has changed dramatically and Loss Prevention interviewing has had to evolve as well.

From last year’s conference, we received a lot of feedback on having more discussion topics related to Latin America. David Mozden [XPO Logistics] provided an in-depth presentation on doing business in Mexico and the challenges of the black market in Mexico City. The Latin America discussion concluded with a unique oversight in how DHL Latin America was adding drones to their arsenal of Security.  Jeronimo Sosa [DHL Supply Chain] showed a great video of high-flying drones being used to cover thousands of square feet of DHL’s distribution centers. We challenged Jeronimo to bring in a drone for next year’s conference, so we can see this unique perspective on leveraging this type of technology.

Other notable presenters were Brett Leatherman (FBI), Amanda McMurray (US Postal Inspection Service) and Bill Temple (ATF). These individuals all presented on the different ways U.S. Federal Law Enforcement are now getting involved in supply chain threats. From collaborating with Loss Prevention during investigations to identifying and combating terrorism in the global supply chain, they are having to evolve.

ISCPO Chairman, Rod Fulenwider, along with ISCPO board members, presented the Loss Prevention Foundation with a donation towards its fund to support members and their families affected while performing the duties of the loss prevention/asset protection professional.

We want to thank all the speakers and attendees for making this year’s conference one to remember and look forward to seeing everyone next year.

 

 

 

 

LPM Re-Cap of ISCPO 2017: A New Landscape for Supply Chain Loss Prevention

This article was written by  and originally published at LossPreventionMedia.com. Special thanks to LPM for their support of the ISCPO.

2017 ISCPO conference highlights the growth and sophistication in this critical facet of retail

Supply chain loss prevention has evolved significantly across the retail industry in recent years, a message that echoed loud and clear across the halls at the 2017 International Supply Chain Protection Organization (ISCPO) conference in Dallas, Texas last week. The advancements in retail technology and the ongoing growth of omnichannel retailing is changing the pulse and the pace of the supply chain network, a retail trend that will only continue to develop and unfold in the coming years.

Global e-commerce is growing at such a fast rate that it’s changing the landscape of loss in our industry,” says Glenn Master, director of loss prevention, EH&S at Newgistics and board member with ISCPO. “When today’s consumer orders online, that package can touch numerous companies in multiple countries before ever reaching the consumer’s doorstep. We’re in an unprecedented time where companies are now working with each other to get that consumer their package. Everyone is working with everyone else, which changes the way businesses are operating and the way that the supply chain network is managed.”

“This clearly must be reflected in the information presented and the speakers that participate in our conference,” adds Rod Fulenwider, executive director for D & L Protective Services, and chairman of ISCPO. “Businesses can’t afford to fall behind, and these trends must also be a primary driver in our supply chain loss prevention programs. As the retail industry becomes more sophisticated, we must respond in kind to support those needs.”

Conference Highlights

Following opening comments by Fulenwider, Tuesday’s event kicked-off with a keynote presentation with Stuart Spiegel, chief marketing officer with Newgistics, on the evolution of e-commerce and the importance of operational transparency in a way that benefits both retailers and consumers. Wayne Hoover with Wicklander-Zulawski then hosted a session on interviewing suspects as part of a supply chain investigation, complete with a video play-by-play of an interview involving supply chain theft.

The afternoon sessions featured Timothy Speits, director of global security and risk with Hitachi Consulting on building a successful security and risk management program, followed by a presentation with Brett Leatherman with the Federal Bureau of Investigation on terrorism and the supply chain. The day ended with a fascinating session with Jeronimo Sosa, regional security head with DHL in Latin America, on the use of drones as part of security efforts in the distribution center environment.

Wednesday’s sessions began with a presentation by Eric Davis Fernald, head of security for Nestle USA on emergency management and the journey to safety. David Mozden, regional security manager with XPO logistics followed by discussing the security issues posed when doing business in Mexico; and Bill Besse, vice president of investigations with Andrews International Consulting addressing global threat responses to business.

The afternoon sessions featured a discussion with Amanda McMurrey, inspector with the United States Postal Service, as well as a presentation by Bill Temple, special agent-in-charge with the United States Bureau of Alcohol, Tobacco, Firearms, and Explosives.

The diversity, depth, and sophistication of these presentations clearly reflect the global reach and complexity of today’s supply chain loss prevention and the ongoing need for professional development in this critical facet of retail. The progressive and expanding world of supply chain loss prevention offers many challenges and a spectrum of opportunities for those looking to expand their professional horizons.

For more on supply chain loss prevention, read the LP Magazine feature article “Keeping Pace with the Global Retail Supply Chain.”

Hurricane Efforts

The impact of hurricanes Harvey and Irma had a direct influence on conference attendance, as many attendees are responsible for critical aspects of emergency management response and supply chain relief efforts during these natural disasters, and were needed to support response, recovery, and business continuity efforts. While their presence was missed, their expertise and recovery efforts are greatly appreciated in the many areas devastated in the path of these storms.

Loss Prevention Benevolent Fund

The Loss Prevention Benevolent Fund was established by the Loss Prevention Foundation as a way to honor loss prevention professionals and to offer assistance to their families who suffer a loss of their loved ones while conducting the duties of our profession. In addition to distributing funds to the families of the fallen, the LPBF may also provide financial grants to eligible participants who experience a verifiable economic hardship as a result of qualifying circumstances. Situations that could qualify for a grant include serious medical issues, death of a dependent, natural disaster, no permanent shelter, homelessness, and similar serious needs.

As part of the ISCPO event, $2100 was donated to this worthwhile industry charity. Thank you to the ISCPO board of directors and all those who offered their support. To learn more about the Loss Prevention Benevolent Fund, click here.

From the Experts: The Future is NOW in Supply Chain Security

We asked ISCPO 2017 speakers and attendees to share the most pressing shifts and trends that are affecting supply chain security today. The future truly is NOW when it comes to protecting, securing, and managing goods as they flow through the supply chain.

Aligning a supply chain security framework with customers’ buying behavior

“The continued growth of online commerce and consumers who are time-starved drive the ever-changing face of supply chain. More and more home or workplace deliveries open up opportunities for the retail and service industries. But with these opportunities comes risk. Fraud, theft, worker injury, increasing reliance on 3rd party partners just to name a few. If the loss prevention community does not keep step with the changes, organizations will lose billions in profits. The key will be the industry coming together realizing that brick and mortar has changed and will continue to change. Partnering with an organization like the ISCPO can only help in calibration, education, and change.” – Byron Smith, Corporate Asset Protection Manager, 7-Eleven Inc

“The ability for consumers to order something immediately and expect to have it on their doorstep within 24 hours without even visiting a retail location is a huge shift, affecting every facet of our industry.”- Glenn Master, Director Loss Prevention, Environmental Health & Safety, Newgistics

 

Balancing Prevention vs Response Activation

“Whether businesses ship their own deliverables or outsource their transportation, the expectation is that there are appropriate security measures in place to protect the freight. This involves a considerable investment in time and resources to provide this level of assurance back to the business. Failing to front load these costs today within the business may lead to losses and reactive spending 2,3 or 4x that tomorrow. The most successful prevention programs provide a multi-faced approach including well-contrived transport security requirements, a robust audit program, and an investigatory process. Implementing an effective prevention strategy is not easy and in many cases tend to evolve over years of trial and error.” – Wes Bank, Director of Loss Prevention, DHL eCommerce

Having the Right Talent

“The gap between brick-and-mortar professionals and supply-chain asset protection experts has grown exponentially, and the ability to hire talent is strained. It quickly became evident that successful supply-chain talent was defined as logisticians with an expertise in asset protection versus asset protection experts learning logistics, let alone supply chain. The net became much wider, the systems became more advanced, and the skill sets needed to be shored up quickly. Today, there are a handful of domestic and global SMEs that understand where to find the golden nuggets and how to expose the vulnerabilities. You can see the evolution of security to loss prevention to retail asset protection to supply-chain asset protection to eventually its final evolution—supply-chain risk management. It’s likely that omni-channel will eventually be absorbed into the supply-chain risk management umbrella.” – Maurizio Scrofani, President & Chief Innovation Officer, MPS Solutions

“We are no longer simply LP professionals dealing with shrink. Supply chain security is an integral piece of our organization’s risk management strategy that requires investment in the tools, data, and people that not only enable companies to keep up with their customers’ expectations but also to manage risk throughout the whole supply chain loop.” – Glenn Master, Director Loss Prevention, Newgistics

Innovating and Keeping Up with New Technologies

“The implementation of new technologies in the logistics industry has become a differentiating element and in Deutsche Post DHL Group we remain at the forefront with the introduction of different technological devices, including drones. We develop solutions that optimize the resources of the customers and see a great potential in technology as a tool to make supply chain operations more efficient and secure.” – Jeronimo Sosa, Sr. Director/Regional Security Head, DHL Supply Chain

“One trend, facial recognition, highlights the potential issues happening in a store for the asset protection team. But a better way would be to look at the feature recognition software available to solve the same problem but in a much more efficient way. In retail the trends ebb and flow with the asset protection team being in the ascendancy at one stage before the sales team take over. This is often triggered by trends within the company or the industry as a whole. If the latest trading figures shown an unacceptable level of shrink then the focus moves away from sales lightly and there is often a tightening of procedures. The scarce resources of a retailer are at times redeployed into asset protection spend to combat this risk. That is until the next inventory review cycle show an asset protection positive impact of the business that appears to be under.” – Maurizio Scrofani, President & Chief Innovation Officer, MPS Solutions

Loss Prevention Benevolent Fund Selected as Host Charity for 2017 ISCPO Conference

NEWS ALERT

DATE: Monday, July 31, 2017

FOR IMMEDIATE RELEASE

                      CONTACT: (704) 405-4404

Christina Kendall, Media Relations

Loss Prevention Benevolent Fund Selected as Host Charity for 2017 ISCPO Conference

Matthews, NCJuly 31, 2017 – The Loss Prevention Benevolent Fund was recently chosen as the main charity for this year’s ISCPO Conference. This will be the organization’s first time hosting the LP Benevolent Fund. The conference, which will be held September 12-13 in Dallas, Texas, focuses on supply chain security, industry theft, global trends, and investigation.

“The ISCPO is very honored to be able to support the LP Benevolent Fund. While we are a young organization focused on promoting, educating and advocating supply chain security and protection, our roots are with the Loss Prevention community. Helping those in our community is important to the ISCPO and supporting the LPBF is the right thing to do,” stated Byron Smith, CFI, LPC, and Corporate Asset Protection Manager at 7-Eleven and Vice Chairman of ISCPO.

The LP Benevolent Fund was established to provide financial assistance to surviving families who have lost a loved one while preforming the duties of the loss prevention/asset protection profession. LPBF was also established to provide financial grants to eligible participants who experience a verifiable economic hardship as a result of qualifying circumstances.

LPF President Terry Sullivan, LPC said, “We are very thankful and humbled to be the selected charity by the ISCPO and we appreciate the partnership. The Loss Prevention Benevolent fund is a great way to give back to those LP Professionals and their families experiencing hardship in their time of need.”

About The Loss Prevention Foundation (LPF):

The Loss Prevention Foundation is a not-for-profit organization founded in 2006, by industry leading professionals to serve the loss prevention and asset protection industry. Their mission is to advance the loss prevention profession by providing relevant, convenient and challenging educational resources. LPF is responsible for administering the industry’s two-tiered certification program, the LPQualified (LPQ) and LPCertified (LPC), on-line educational resources, a professional membership program and the LP Benevolent Fund. In addition, LPF is focused on driving more talent to the industry from colleges, universities, military, and law enforcement through its Academic Retail Partnership Program and its Hire A Vet Program. For more information, visitwww.losspreventionfoundation.org.

 

About International Supply Chain Protection Organization (ISCPO):

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution, to risk management/legal, law enforcement, and logistics. Its goal is to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support.

Registration Now Open for ISCPO 2017

–NEWS RELEASE–

International Supply Chain Protection Organization’s annual conference brings together loss prevention, security, and protection professionals working within the global supply chain for two days of networking, education, and collaboration.

Dallas (June 6, 2017) – FOR IMMEDIATE RELEASE –  The International Supply Chain Protection Organization (ISCPO) is pleased to announce that its annual conference is open for registration at ISCPO.org. The conference will be held September 12-13, 2017 in Dallas, TX where ISCPO members and LP professionals will hear from industry veterans and get the latest trends in supply chain security, industry theft, global trends, and investigation.

“The Future is NOW in Supply Chain Security”

This year’s conference will focus on innovation and the changing landscape of LP and supply chain security. “We’re all hearing about retail’s challenges and its significant impact on the global supply chain. Global threats, cyber security, and omnichannel distribution are also disrupting and transforming our industry,” says Rod Fulenwider, ISCPO Chairman. “As LP and security professionals, we need to be proactive in leading security transformation within our organizations. By coming together, we can share knowledge and best practices so that we can protect our brands, people, and goods.”

The two-day conference will feature a wide range of speakers from both private sector and public law enforcement. Sessions will tackle issues currently affecting the global supply chain and how their companies are adapting and innovating. Speakers from an array of Fortune 500 companies including Lenovo, Nestlé, and UPS will share how they’re staying ahead of the curve when it comes to mitigating risk and loss across their supply channels.

Sessions outlining ISCPO’s new Carrier Security Audit & Certification program will also be available to carriers, vendors, and delivery stakeholders. “It’s crucial that vendors and delivery providers adhere to industry standards and it’s events like the ISCPO Annual Conference that provide a platform for companies to come together to move the industry forward when it comes to implementing best practices.”

Past attendees of the ISCPO annual conference have said that its intimate and interactive agenda and venue enables a collaborative environment where professionals can partner with peers, discuss business trends, keep their fingers on the pulse, and discover new vendors.

Conference details: www.iscpo.org

September 12-13, 2017

Curtis Culwell Conference Center, Garland, Texas

Registration Information:

Individuals can register online at ISCPO.org. Early bird rates available (20% off regular rate available) until June 25, 2017.

#

About ISCPO

The International Supply Chain Protection Organization (ISCPO) is a non-profit professional organization that connects members from across a wide array of sectors—from manufacturing, retail/wholesale/eCommerce, and distribution to risk management/legal, law enforcement, and logistics. The organization was created in 2014  to promote, educate, and advocate supply chain security and protection through building strong networks and delivering exceptional leadership training, board representation, and industry support. ISCPO.org

 

For more Information, contact:

 

Rod Fulenwider

ISCPO Chairman

(214) 801-3472

rodf@dlesi.com

 

Byron Smith

ISCPO Vice Chairman

(469) 215-8184

byron.smith@7-11.com