Impact of Supply Chain on Shrink and Customers

Conference Whispers: Smart Retail Tech Expo (May 8, 2024)
Paul Ganz – Member-at-Large ISCPO Board of Directors
Sr. Director of Asset Protection – Supply Chain – The Home Depot

Paul will share a commentary on how supply chain processes can impact customer experience, in stock and overall brand experiences. The world of interconnected retail has changed the retail landscape and expose retailers to risks of shrink and lost sales. Awareness is the key and through this discussion Paul will offer his insights into taking a different point of view by looking through supply chain and retail operations.