Tuesday – March 5, 2019

6:00PM – 8:00PM

Cocktail Reception

A cocktail reception will be provided the evening of March 5th at 7-Eleven’s Store Support Center. This is a terrific opportunity to network with industry peers in a relaxed environment prior to the conference.

7-Eleven SSC – 3200 Hackberry Rd Irving, Texas, 75063

Wednesday – Day One: March 6, 2019

7:00AM – 8:00AM

Registration
Breakfast

 

8:00

Opening Comments:
Byron Smith, ISCPO

8:15

Keynote Speaker:
Albert Shen, CEO – Shen Consulting, INC.

Session: The State of Global Trade

9:15

Morning Break – Coffee and Networking

 

9:45

Session 1:
Rhett Asher, EVP & Director – Retail Solution at Fortalice Solutions, LLC

Session: Cybersecurity in the Supply Chain

10:45

Session 2:
Randy Jordan, Managing Director – Deloitte Financial Advisory Services

Session: Fraud in the Supply Chain – Fraud/Analytics

11:45

Lunch Exhibits and Networking

1:00

Session 3:
Bill Mathis, Operational Security Specialist – Daimler North America

Session: Automotive Manufacturing Security

2:00

Afternoon Break – Refreshments and Networking

 

2:30

Session 4:
Rustin Tonn, Regional Human Resources Manager – Pitney Bowes

Session: Labor Shortages in the Supply Chain

3:30

ISCPO Carrier Certification & Audit Team:
Gary Hutchinson – GAP & Lauren Hagedorn – Abercrombie

4:30

Questions/Talkback: ISCPO Board

Thursday – Day Two: March 7, 2019

7:00 – 7:45

Breakfast

 

7:45

Opening Remarks and Re-cap of Day 1: Byron Smith – ISCPO

8:00


Session 5:
Moderator: Rod Fulenwider – D & L Protective Services

Panelists:
Glenn Master – Pitney Bowes
Howard Stone – Amazon
Bill Atwell – Neiman Marcus
and more to come

Panel Discussion: Global Fulfillment

9:00

Session 6:
Stephen F. Tracy, Title – USPIS

Session: Fentanyl, Opioid and Precursor Chemical Smuggling Schemes out of China

10:00

Morning Break – Coffee and Networking

 10:30

Session 7:
Patrick Bertsch, Director of International Security & Security Operations – American Airlines

Session: Ecommerce Partnerships

11:30

Session 8:
Kelly Barton, Senior Director, Global Trust and Safety – HomeAway.com

Session: Data Privacy Credit Card Transactions

12:30 Closing Comments: Byron Smith – ISCPO
2:00 Off-Site

Amazon Fulfillment Center tour offered at the location:

940 W Bethel Rd, Coppell, TX 75019 (Map)

ISCPO Leadership Team

Byron Smith – Chairman Wes Bank – Vice Chairman Corey Tinsman – Treasurer
Rod Fulenwider Glenn Master John Cannon
Liz D’Aloia Brian Flannery Wayne Hoover

Byron Smith – Chairman

Byron is a veteran asset protection professional with over twenty-eight year career working for various retailers, including Eckerd Drugs, Office Depot, Circuit City and 7-Eleven. His experience has specialized in directing regional and corporate asset protection/loss prevention, distribution/logistics, risk management, safety and corporate security. Byron holds a Bachelor of Science degree in Political Science from Sam Houston State University. Byron has been an active member of many organizations including the LPRC where he serves as a board member, RILA where he is involved with the RILA Asset Protection Conference Steering Committee Loss and ISCPO. He has also held board member positions with The Houston Crime Stoppers and The Texas Retailers Association. He is recognized as a Certified Forensic Interviewer (CFI) by the International Association of Interviewers and as a Loss Prevention Certified (LPC) by the Loss Prevention Foundation. He and his wife make McKinney, Texas their home.

Albert Shen
CEO
Shen Consulting, INC.
Keynote: The State of Global Trade

Albert Shen is CEO & Founder of Shen Consulting, a boutique firm with large-scale experience and the necessary skills to plan strategically and manage details to achieve success. Albert has 25 years experience...

Rhett Asher, EVP & Director
Retail Solution at Fortalice Solutions, LLC
Cybersecurity in the Supply Chain

Randy Jordan, Managing Director
Deloitte Financial Advisory Services
Fraud in the Supply Chain – Fraud/Analytics

Bill Mathis, Operational Security Specialist
Daimler North America
Automotive Manufacturing Security

Rustin Tonn, Regional Human Resources Manager
Pitney Bowes
Labor Shortages in the Supply Chain

Gary-Hutchinson
GAP
ISCPO Carrier Certification & Audit Team

Lauren Hagedorn
Abercrombie
ISCPO Carrier Certification & Audit Team

Rod Fulenwider
Executive Director
D & L Protective Services

Rod is currently the Executive Director for D & L Protective Services. Prior to D & L he was the Managing Director for Pinkerton Consulting and Investigations. He has served in executive loss prevention and security positions with companies such as Blockbuster Entertainment and Loomis Fargo. He served seven years in the United States Navy and also worked as an adult probation officer for the State of Texas. Rod has a bachelor’s degree in criminal science and has completed graduate work in criminal psychology. He has published articles in several professional periodicals. Additionally, he has written a book entitled A Manager’s Guide to Workplace Violence. His specialties include internal theft, investigations, active shooter, workplace violence and program development. Rod has been a guest speaker on subjects such as security for houses of worship, internal theft, armed robbery, executive protection, workplace violence and other topics. He is a graduate of the Dallas FBI Citizens Academy. Rod serves on the advisory board to the University Of North Texas School Of Criminal Justice.

Glenn Master
Pitney Bowes
Panel Discussion: Global Fulfillment

Glenn is the Co-Founder and inaugural Chairman of the ISCPO. He is currently employed with Pitney Bowes as the Director of Loss Prevention, Commerce Services and as an Adjunct Professor at Texas Christian University. Working both domestically and internationally specializing in Supply Chain, Transportation, and Logistics, Glenn has held both executive and management positions with companies such as Newgistics, Office Depot, Henry Schein and Motorola. In addition, he has had the unique opportunity to build Loss Prevention programs from the ground floor at several companies. His educational background includes a Master’s Degree in Criminal Justice from the University of Cincinnati and a Bachelor’s in Criminal Justice from the University of Texas-Arlington.

Howard Stone
Amazon
Panel Discussion: Global Fulfillment

Bill Atwell
Neiman Marcus
Panel Discussion: Global Fulfillment

Stephen F. Tracy 
USPIS
Fentanyl, Opioid and Precursor Chemical Smuggling Schemes out of China

Patrick Bertsch
Director of International Security & Security Operations
American Airlines
Ecommerce Partnerships

 

Kelly Barton
Senior Director, Global Trust and Safety
HomeAway.com
Data Privacy Credit Card Transactions

Wes Bank – Vice Chairman

Wes Bank, LPC is currently the Director of Loss Prevention for DHL eCommerce, overseeing risk management, government regulatory, audit, investigations, and physical security. A Loss Prevention practitioner since 1990, Wes previously held Loss Prevention management roles with Velocity Express, Office Depot, and Jewel-Osco. Wes has worked diligently to support various industry initiatives over the years. He served on the Loss Prevention Foundation’s certification committee during the early development of the Loss Prevention Qualified (LPQ) and Certified (LPC) programs. He furnished the basis for a case study on safety incentives published in Occupational Health & Safety, September 2008. He founded and chaired the ISCPO’s Carrier Security Audit Committee with the objective to improve “final-mile” carrier compliance. He has been a participating member of Merchant Risk Council, RILA, and InfraGard. Wes has a B.S. Degree in Economics from Northern Illinois University.

Corey Tinsman – Treasurer

Corey earned his B.S. degree in Administration of Justice from Southern Illinois University in 1991. In 1997 he earned his M.A. in Criminal Justice and Criminology from the University of Texas at Arlington. He has five years of experience as a police officer and 18 years’ experience in corporate security. His current role is the Americas Regional Security Manager at Texas Instruments in Dallas, Texas. His current duties focus on executive security, investigations, security system design, access control, security surveys, and guard force management. Corey also serves as an adjunct instructor at the University of North Texas in Denton, Texas.

John Cannon

John Cannon is Special Agent in Charge (SAC) of the GBI Major Theft Unit with the Georgia Bureau of Investigation (GBI), which is responsible for cargo theft investigations in the state of Georgia. With over 40 years of Law Enforcement experience, SAC Cannon has worked in a variety of roles at the GBI including serving at the Democratic National Convention, the Olympic Games in Atlanta, the G-8 Summit at Sea Island. He was also a member of the GBI Special Response Team as well as the State of Georgia Special Weapons and Tactics Team. SAC Cannon has twice received the GBI Directors Award for investigative excellence during his career, along with the GBI Meritorious Service Award and the Medal of Valor from the International Narcotic Enforcement Officers Association. SAC Cannon graduated from Columbus State University with a Bachelor of Science degree in Criminal Justice. He is a graduate of the Georgia Association of Chiefs of Police Law Enforcement Command College and the Professional Management Program at Columbus State University. He is a Senior Instructor at the Georgia Public Safety Training Center, where he instructs on topics regarding drug investigations and cargo theft.

Liz D’Aloia

Liz D’Aloia is the founder of HR Virtuoso Company. Based in Texas, HR Virtuoso has two lines of business. The first is a mobile recruiting software system that helps companies optimize their employment application processes and increase their candidate pool. Additionally, HR Virtuoso offers HR and employment law consulting services, including: Complex project management such as restructurings, compensation plan design and implementation, and staffing models; FLSA compliance strategies; Positive employee relations training; Employee handbook development and training; Diversity, outreach, and other recruiting strategies to support affirmative action plans.

Prior to launching HR Virtuoso, Liz rose through the ranks of transportation, retail, and mortgage companies as a Senior Employment Attorney and VP of HR. She holds a BA from Hampshire College and a JD from Brooklyn Law School. She is admitted to practice in Texas, New York, New Jersey, Florida, and Kansas. Liz is a nationally recognized blogger, speaker, and HR practitioner.

Brian Flannery

Brian Flannery is currently the Sr. Director-Loss Prevention for ULTA Beauty, with oversight of the Supply Chain Loss Prevention, Enterprise EHS & HazMat, Corporate Security and the Business Continuity lines of business. Brian began his career serving in law enforcement in Fayetteville, NC. He transitioned into the private sector in the mid `80’s where he began his career in security, investigations and loss prevention. As his career progressed, Brian held leadership positions responsible for risk management, loss prevention, business continuity, environmental health, safety and HazMat, strategic and tactical planning and regulatory compliance with several Fortune 100 companies.

Brian is experienced in the supply chain, retail, pharmaceutical, health care, banking, manufacturing educational institutions and government verticals. He’s a recognized retail and supply chain loss prevention leader with success in reducing both risk and shrink while improving profits in restructured and hyper-growth business environments that require change management, cross-functional collaboration, detailed analytics, policy & process development and a methodical and metrics driven approach.

Wayne Hoover

Wayne Hoover is currently the Senior Partner, Wicklander-Zulawski & Associates and he has personally conducted over a thousand interviews and interrogations on incidents ranging from arson to theft over the last 27 years. He was directly responsible for the supervision of the firm’s investigative division. He also helped create the Certified Forensic Interviewer (CFI) designation that holds interviewers to a higher standard of obtaining the truth. In this capacity he oversees all the divisions of CFIs, of which there are over 1800 CFIs around the world, as well as the members of the International Association of Interviewers.

Wayne has spoken numerous times as a Keynote Speaker at many conferences for both the private and public sectors. From the National Retail Federation Loss Prevention Conference annual meeting, to FLETC, ISCPO annual conference, and ACFE Conferences. In addition, he has presented lectures as a guest instructor at police academies, colleges, and professional associations and company meetings in the United States and Internationally. He is responsible for overseeing Wicklander-Zulawski instructors teaching over 500 presentations and seminars internationally in the public and private sector every year. Since 1982, Wicklander-Zulawski has trained over 200,000 individuals around the globe on the non-confrontational interview and interrogation techniques.